All other orders are shipped via Australia post and will arrive in approx. 2-10 business days. Please allow up to 5 business days for items to be shipped. At this stage I only ship within Australia. Shipping costs are calculated at checkout.

Returns accepted for damaged or faulty products but not for change of mind. Contact me by email or via the ‘contact’ page if you need to return something and I will organise that as soon as I can.

I am committed to protecting your privacy. I collect your personal information (such as name and email address) to keep you updated on upcoming events, including markets, new collections, and other business news. Your information will only be used for these purposes and will never be shared or sold to third parties. I take reasonable precautions to protect your information and ensure it is not accessed, disclosed, or altered without your permission. You can opt out of my communications at any time by following the unsubscribe link in my emails or contacting me directly. By using my website and providing your information, you agree to this privacy policy.

Welcome to Beatrice the Potter! By using this website, you agree to the following terms and conditions. Please read them carefully.

1. Website Use

This website is designed for you to browse, view, and purchase products. Please use it responsibly. Any unauthorised use may result in legal action.

2. Product Information

I strive to provide accurate product descriptions, images, and pricing. However, errors may occasionally occur. I reserve the right to correct any mistakes and update information as necessary, without prior notice.

3. Payments

All payments made on this website are secure and processed through trusted third-party payment systems. By making a purchase, you agree to the terms of these payment processors.

4. Shipping and Returns

I aim to ship all orders as quickly as possible. Please refer to the Shipping and Returns page for details on shipping times, costs, and return policies.

5. Intellectual Property

All content on this website, including text, images, and design, belongs to me, Beatrice Waller. You may not reproduce, distribute, or use any content without my prior written consent.

6. Privacy

Your privacy is important to me. Please refer to the Privacy Policy for details on how I collect and use your personal information.

7. Limitation of Liability

I am not liable for any damages arising from the use of this website or any products purchased from it. I make no guarantees regarding the functionality of the website or the availability of products.

8. Changes to Terms

I reserve the right to modify these terms at any time. Any changes will take effect immediately when posted on the website.